Terms and Conditions

Hong Kong Academy puts in place a number of terms & conditions to ensure safety and quality of programme for all our participants.  Please read the following terms and conditions prior to finalising your payment:

Applications: 

  • Places are allocated on a first-come-first served basis with payment required at the time of registration to secure a spot in any course.
  • Once your application is complete you will receive Service Provider contact details for your selected course(s). Participants information provided on registration may be shared with Service Providers and Faculty. 
  • Any questions pertaining to enrolment prior to the commencement of the course can be directed to HKA Main Reception. 
  • The Service Provider will become the point of contact  upon commencement of the course.

Payment 

  •  Payment for an enrolled course is made online at the time of registration.

Withdrawal, Changes & Cancellations 

  • All general announcements will be communicated via https://co-curricular.hkacademy.edu.hk/
  • Please contact the HKA office at +852 2655 1111 or by email at co-curricular@hkacademy.edu.hk should you wish to make any changes after your registration has been processed.
  • Students who enrol in a course and withdraw up to five (5) working days prior to the commencement of a course will receive a full refund of the course fee. The request for cancellation must be made in writing to co-curricular@hkacademy.edu.hk.
  • No refunds will be issued for cancellations within four (4) days prior to the commencement of a course unless due to adverse circumstances. Please contact co-curricular@hkacademy.edu.hk in the event that adverse circumstances arise.
  • No refund, credits or make up lessons will be issued for student absence or cancellations due to inclement weather or excessive AQHI levels for on-campus activities. Please see our for Inclement Weather Policy for more details.
  • If the class is cancelled due to coach absence you will be notified by the service provider and a refund will be issued. 
  • Should programmes be cancelled under a force majeure or unforeseen circumstances advised by HKA, EDB, CHP or the HK Government, refunds will be offered for the remainder amount of sessions of the full course.
  • All courses require a minimum enrolment number to run; families will be notified of any cancellations before the commencement of the course through the provided email at the time of registration. A refund will be issued in such cases.
  • HKA reserves the right to make amendments to course times, facilities, and dates at our discretion; families will be notified of any changes in advance whenever appropriate or possible.

Photo & Videos

  • Images captured during the programme may be used for promotional purposes, please email co-curricular@hkacademy.edu.hk to place your child on the ‘do not photograph’ list. 
  • All participants in the event are asked to avoid using digital devices. If digital devices are required they should be for curriculum use only. If you have any questions pertaining to social media guidelines at HKA please contact our Main Reception.

Child Protection

  • All service providers and coaches have a duty of care and are required to abide by our Code of Conduct for Safeguarding Students designed to protect both adults and minors. If you have any concerns about the safety of a child or if you believe a child feels that he or she is in danger, hurt or scared please report a member of staff at the Main Reception.  
  • The school has the right to reject and prohibit any programme participants from entering school campus for on site activities or participate in classes if it is, in its sole discretion, of a view that the participant’s presence in HKA is not appropriate.

Health & Safety

Venue & Facilities

  • Participants are expected to abide by the regulations of the facility. we reserve the right to ask anyone who does not abide by the rules or behaves unreasonably to leave immediately.

Privacy

  • For information on how we process any personal data we collect from you or that you provide to us through our website please see our Privacy Policy
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